Ops

Staff procedures and operational how-tos. Companion to business/ — business rules vs how-we-actually-do-it.

Published as part of the staff site (docs.metrognome.com) via /sites/staff/mkdocs.yml.

Structure

admin/ — global staff procedures (audit logs, maintenance mode, offers)
<domain>/managing.md — domain-specific how-tos (lockouts, payments, tours, users-and-accounts, etc.)

Subordinate to business/. When a procedure conflicts with a business rule, the rule wins; fix the procedure.