Access Codes

Access codes let you enter the building and studio. There are two types of codes you'll use on Metrognome.

Types of Access Codes

Personal Permanent Code

Your personal code is shown on your Profile page. This code is unique to you and doesn't change. Use it to enter building common areas during normal operating hours.

To find your personal code:

1. Go to Account → Profile
2. Your permanent access code is displayed on this page

Reservation Codes

Each reservation has its own temporary access code that unlocks the studio door. These codes only work during your booking window.

To find a reservation code:

1. Go to My Bookings
2. Find your upcoming reservation
3. Click to view the details
4. The access code for that booking is displayed on the reservation page

Reservation codes become available shortly before your booking starts. You'll also receive the code in your booking confirmation and reminder emails.

Using Your Code

When you arrive at the studio:

1. Locate the keypad at the entrance
2. Enter your access code
3. The door will unlock

The code works for the building entrance and your assigned studio room.

Troubleshooting

Code not working?

• Double-check that you entered it correctly
• Make sure you're within your booking time window (codes activate shortly before your start time)
• Confirm you're at the correct location

Can't find your code?

• Check your booking confirmation email
• View your reservation details in My Bookings
• If your booking is still in the future and no code appears, check back closer to your start time

Still having trouble?

Contact the studio directly or reach out to us and we'll help you get in.

Need help? Contact us at support@metrognome.com.